Had the BEST service experience with AC and plumbing as a home owner for over 25 years.
The professionalism, knowledge, and extreme leave of Customer Service I received from Shawn, Robert, and Eric were unsurpassed from anything I have experienced before.
I will use Fox Service for all my homecare needs from now on.
Thank you so much!
Our experience with Fox Service Company was great. Starting with LaCounte and Joey who provided us with all the information we needed to make the investment on a new HVAC system. Then the install team, Grant, Trevor, Rick and Sebastion. They were all very professional, experienced and friendly. They all provided excellent customer service, were diligent in their work, protected the floors, cleaned up, removed all the trash, showed up on time and put in a very long 13 hour day. I hope management personally recognizes and thanks these employees who really make Fox Service Company shine. Because of them, we will continue to call on Fox. Thank you LaCounte, Joey, Grant, Trevor, Rick and Sebastion.
I use Fox Service Company for my VIP heating and air condition service. The service includes two inspections a year (one for heater and one for air conditioner). It is always easy to schedule appointments and the technician always arrive within the scheduled window - giving a heads up call within 30 minutes of actual arrival.
Today’s technician, Daniel Toney, was very professional explaining what he was going to do before beginning work. He kept me informed during the inspection and made recommendations. Daniel replaced two capacitors providing documentation for warranty as well as a detailed description on work performed. I received the standard 10% discount and am happy with the service.
I also have used Fox Service Company for plumbing and electrical work. I have always been very satisfied with the work performed.
Daniel T came out to investigate an odd noise our AC unit was making. Turns out it’s fairly normal for a ‘builder grade’ unit of our vintage, but he also discovered a weak capacitor in the unit and did a preemptive strike replacement. Daniel was personable and professional. Highly recommended.
Daniel was super helpful, glad I decided to call Fox
Just had my entire system replaced along with duct replacement, insulation and balancing. Every employee I had contact with was friendly, knowledgeable and made introductions before entering my home. Never made me feel burdensome by asking 100 questions. They explained everything they were doing along the way. Pleasure to have such friendly, knowledgeable and professional workers on a big job like this. Also stayed each day till job was finished and cleaned up like they hadn’t been here at all! Thank you FOX
Everytime we use Fox Service Company, we always get great service. We've been needing to replace lamps and ballasts throughout both of our office areas for a while. When we were finally ready, Mike Heins exceeded our needs impressively and we were scheduled quickly. Jeffrey arrived and finished his work promptly, letting me know everything that he replaced and changed. Thank you Mike and Jeffrey for bringing light back into our offices and warehouses!
Daniel has been great to work with, professional and easy to work with. He even wears shoe covers when in my house! He was able to diagnose my AC unit promptly and ensure all of the right resources were available quickly. He did so well that I purchased the maintenance plan and requested him for our first inspection. I will be requesting Daniel for our Fall maintenance check as well.
Great service. Daniel Tobey is an awesome tech, always very polite, explains details clearly and makes sure I understand the work being done. Give him a raise!
Daniel was very polite and performed our A/C inspection efficiently. He went over his findings with us and explained everything. We would request Daniel again.
Daniel did a Great Job. Arrived on time, communicated and fixed all issues with my AC unit, and followed up with any recommendations.
Excellent service - Daniel was very thorough and professional.
Daniel was very polite, knowledgeable,
and efficient. He reviewed all of our options and explained the services clearly. We look forward to having him come back in the fall for our heater inspection. Great experience!!
Excellent professional service. They did amazing work and left the house cleaner than when they arrived. They stabilized the temps throughout the house and stayed late to make sure it was done right. Highly recommend using Fox!