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Serving the Austin Community
512-488-1120
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Our 100% Satisfaction Guarantee No Extra Fees for Evenings or Weekends

Our 100% Satisfaction Guarantee

For any service provided by us and paid for by you, and in addition to your full manufacturer warranty, your complete satisfaction is 100% Guaranteed for one full year from the date of your service.

If you experience any issues with the services or workmanship Fox Service Company provided, we will do everything in our power to provide your complete satisfaction.

After we have attempted to resolve any concerns and if you are still not fully satisfied Fox Service Company will resolve the situation, up to and including a full refund of your service investment.

Fox Service Company guarantees that, if for any reason you are not 100% satisfied with the installation or repair service provided, for a period of one (1) year following the initial date of the installation or repair service in question, we will, at your option: (a) perform the installation or repair service again at no additional cost; or (b) issue a full refund for the installation or repair service charged. This guarantee applies for a limited period of one (1) year following the initial date of the installation or repair service performed by Fox Service Company. This guarantee only applies to the workmanship of the installation or repair services performed by Fox Service Company technicians and does not apply to any products, including but not limited to the performance or defects of such products installed or serviced by our technicians. This guarantee does not apply any defects arising from use of the system or product for a purpose other than its intended purpose, misuse, alteration, accident, abuse or failure to maintain the product serviced or installed. Customer must provide prompt notice to Fox Service Company of less than full satisfaction with the installation or repair service.

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Hear From Our Customers

    "Big time thanks!"

    I’ve used Fox many times over the past 6 years or so. I’ve had a great experience every time. Their staff is knowledgeable and professional, and they’ve always been available in emergency situations. Big time thanks!

    Britton D.
    "Fox Service is my go-to from now on."

    In the nine years I've owned this home Fox Service is the best service call I've ever had. Fox Service is my go-to from now on.

    Betty S.
    "Excellent service!"

    Excellent service! Bryan Benoit and his team had a crew out to my house and replaced my AC unit very fast. Fair pricing with great warranty, 10 years parts, and labor.

    Michael G.
    "I now use them for ac, plumbing and electrical and couldn't be happier."

    These guys are always on time, helpful, and don't try to get you to buy all the things. They provide you with options and as much info as needed to make your best decision. I now use them for ac, plumbing and electrical and couldn't be happier.

    Erin S.
    "They’re the only ones I want to use in the future"

    They’re generous and fair with their warranty service so you don’t have to ask them to do the right thing.

    Chad C.
    "The absolute worst timing for an electrical issue but am extremely happy with him being able to resolve it in a timely matter."

    Called Fox out for a last-minute electrical issue while I’m in the closing process for selling my condo. Dominic was absolutely amazing, got there after hours at night and fixed it. The absolute worst timing for an electrical issue but am extremely happy with him being able to resolve it in a timely matter.

    Ean
    "I will use them again when I need an electrician."

    They sent an electrician to investigate some strange electrical problems. He identified the problem and resolved it quickly. He was courteous, respectful of my property, and clearly explained the problem he found and how he resolved it. I will use them again when I need an electrician.

    Maggie W.
    "The guys showed up on time. They were extremely professional."

    The guys showed up on time. They were extremely professional. Their estimate on how long it would take was pretty accurate. I was in video meetings during a lot of their work and they seemed to be extra careful to make less noise when I was on those calls because the people I met with said that they didn't notice them. Overall - great job!

    Jon G.