Our A/C Repair Call Process is Easy
We make our A/C repair service easy, with our 100% Satisfaction Guarantee plus Emergency A/C Repair Service. When you call Fox Service Company at 512-442-6782 or sign up for your A/C repair service appointment on our web site, here’s what you should expect from our licensed and insured A/C repair technician:
- Your phone call will be handled without delay by a real person, 24/7
- During our scheduled office hours, we will schedule our A/C repair technician as soon as we’re able to, and will give you an arrival window
- About 30 minutes before your appointment, the A/C technician will call you to inform you that they are on their way and provide an estimated arrival time
- Upon arrival, the A/C repair technician will quickly diagnose the primary issue with the cooling system and then document the equipment information and problem. The basic service call fee covers the primary diagnosis, which typically takes up anywhere from 10-30 minutes.
- Prior to performing any work, the technician will provide their expert recommendations to fix the problem and will tell you a clear estimate for any needed A/C repair, including great discounts for Comfort Club members. At this point there are three options:
- If an A/C upgrade is of interest, an A/C installation and estimation specialist is scheduled. If the customer wants to upgrade, the new air conditioner installation time is set.
- If the A/C system can be repaired and the recommended repair is preferred, the technician proceeds performing the A/C repair upon approval to proceed. In most cases the repair should take less than 2 hours but might take as long as a day. If parts need to be ordered the repair may take at least another day or more to complete.
- If the A/C repair is declined, the technician collects the service call fee only, and will proceed to their next customer call.
You can take comfort in knowing that our professional air conditioner repair technicians will honestly advise you to help you select the best cooling solution for your particular needs. Call 512-442-6782 to schedule your AC repair service now to schedule our licensed A/C repair technician. Your 100% satisfaction is always guaranteed.